Terms of service
TERMS & CONDITIONS
Last Updated: September 2026
Welcome to House of Adhila. These Terms & Conditions govern your access to and use of our website and your purchase of products from House of Adhila.
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions and our applicable policies, including our Return & Refund Policy and Privacy Policy.
If you do not agree with these terms, please do not use our website or place an order.
1. GENERAL
1.1 House of Adhila reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
1.2 You are responsible for reviewing the latest version of the Terms & Conditions before placing an order.
1.3 Continued use of our website after any changes are posted constitutes acceptance of the updated terms.
2. PRODUCTS & PRODUCT INFORMATION
2.1 We make every effort to display our sarees, colours, fabrics, designs, and product details as accurately as possible.
2.2 Actual colours may vary slightly from the images shown on our website due to lighting, photography, camera settings, and individual screen or device settings.
2.3 Minor variations in colour, texture, weave, print, embroidery, or handcrafted detailing may naturally occur and will not necessarily be considered a product defect.
2.4 Product availability, descriptions, specifications, and prices may be changed or updated by House of Adhila at any time.
2.5 We reserve the right to discontinue any product or limit the quantity available for purchase without prior notice.
3. ORDERS
3.1 By placing an order, you agree that all information provided by you, including your name, phone number, email address, billing details, and delivery address, is accurate and complete.
3.2 An order is considered confirmed once payment has been successfully received and the order confirmation has been issued.
3.3 Please carefully check your order details before completing your purchase.
3.4 Once an order has been placed, cancellation or modification may not be permitted. Please refer to our Return & Refund Policy for further details.
3.5 House of Adhila reserves the right to refuse or cancel an order in cases including payment issues, incorrect information, product unavailability, pricing errors, or suspected fraudulent activity.
3.6 If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.
4. PRICING & PAYMENTS
4.1 All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
4.2 Prices, offers, discounts, and promotional campaigns may be changed or withdrawn at any time.
4.3 The price applicable to your order will be the price displayed at the time the order is placed.
4.4 You agree to provide valid and accurate payment information when placing an order.
4.5 House of Adhila is not responsible for payment failures, delays, or issues caused by banks, payment gateways, or other third-party payment providers.
5. SHIPPING & DELIVERY
5.1 Orders will be shipped to the delivery address provided by the customer at the time of purchase.
5.2 Delivery timelines displayed on our website are estimated and may vary depending on the delivery location, courier service, weather, holidays, operational issues, or circumstances beyond our control.
5.3 House of Adhila will not be responsible for delays caused by courier partners or circumstances beyond our reasonable control.
5.4 Customers are responsible for providing a correct and complete delivery address and contact number.
5.5 If an order is returned to us because of an incorrect address, unsuccessful delivery attempts, or the customer being unavailable to receive the parcel, additional shipping charges may apply for re-dispatch.
6. RETURNS, EXCHANGES & REFUNDS
6.1 Returns and exchanges are governed by our Return & Refund Policy.
6.2 Customers must report any eligible damage, defect, missing item, or incorrect product within the specified period mentioned in our Return & Refund Policy.
6.3 An unboxing video may be required to verify claims relating to damaged, defective, missing, or incorrect products.
6.4 Products that have been used, washed, altered, damaged, or returned without their original packaging may not be eligible for return or exchange.
6.5 Please read our complete Return & Refund Policy before placing an order.
7. INTELLECTUAL PROPERTY
7.1 All content available on the House of Adhila website, including but not limited to our brand name, logo, photographs, product images, graphics, videos, text, designs, and other creative material, belongs to or is legally used by House of Adhila.
7.2 You may not copy, reproduce, modify, distribute, publish, sell, or commercially use any content from our website without prior written permission from House of Adhila.
7.3 Unauthorised use of our brand name, logo, images, or other intellectual property is prohibited.
8. WEBSITE USE
8.1 You agree to use our website only for lawful purposes.
8.2 You must not use the website to engage in fraudulent activity, attempt to gain unauthorised access, interfere with website functionality, introduce malicious software, or misuse any part of our Services.
8.3 House of Adhila reserves the right to restrict or terminate access to our website where we reasonably believe that these Terms & Conditions have been violated.
9. THIRD-PARTY SERVICES & LINKS
9.1 Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other technology providers.
9.2 These third-party services operate under their own terms and policies, and House of Adhila is not responsible for matters arising directly from their services.
9.3 Our website may also contain links to third-party websites. We are not responsible for the content, security, or practices of websites that are not operated by House of Adhila.
10. WEBSITE INFORMATION & ERRORS
10.1 We make reasonable efforts to keep product information, pricing, availability, and other website content accurate.
10.2 However, occasional typographical errors, pricing errors, technical errors, inaccuracies, or omissions may occur.
10.3 House of Adhila reserves the right to correct such errors and, where necessary, cancel or modify an affected order. If payment has already been made for an order that is cancelled by us, the applicable amount will be refunded.
11. LIMITATION OF LIABILITY
11.1 House of Adhila will not be responsible for losses or delays arising from circumstances beyond our reasonable control, including courier delays, natural events, technical failures, payment gateway issues, or other unforeseen circumstances.
11.2 Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections available to customers under applicable Indian law.
12. GOVERNING LAW
12.1 These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
12.2 Any disputes arising in connection with these Terms & Conditions or purchases made through House of Adhila shall be subject to the applicable courts having jurisdiction over House of Adhila's place of business, subject to applicable law.
13. CHANGES TO THESE TERMS
13.1 House of Adhila may revise these Terms & Conditions from time to time.
13.2 The updated version will be published on this page with the revised date.
13.3 Your continued use of the website after the updated terms are published means that you accept the revised Terms & Conditions.
14. CONTACT US
If you have any questions regarding these Terms & Conditions, your order, or our policies, please contact us:
House of Adhila
📧 houseofadhila@gmail.com
📞 9384243250